Investor Engagement Executive - English & Japanese speaking

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Tokyo

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Investor Engagement Executive - English & Japanese speaking

About The Role

We at PEI Group are looking for an Investor Engagement Executive to join our welcoming, diverse, and growing team based here in Tokyo. The key role purpose is to establish and deepen relationships with Japanese institutional investors to increase number of institutional investors at new and established events in Australia, Asia, EMEA and US.

The role reports into the Head of Investor Engagement - APAC for core activities and will work closely with the Director of Japan on research and product development.

Key responsibilities and expectations

Invite and confirm Japanese Institutional Investors (LPs) to PEI Group’s global event portfolio
Primarily conduct 50 outbound engagements a day (Calls, e-mails & LinkedIn)
Onboard new institutional investors to our network hub & directory
Build rapport & encourage engagement with Japanese institutional investors through in-person meetings
Work with conference producers to confirm senior level investors as speakers to event programmes
Completing Demos via screen share or in person of the Investor Network platform
Help investors complete profiles and understand their needs to drive networking and knowledge-gathering opportunities
Gather feedback on the value of the membership and on how we can improve our network experience
Delivering against daily/weekly/monthly targets relating to outreach volumes, duration, and sales targets
Delivering against KPI metrics of number of demonstrations held of the subscription platform
Assimilating key selling points during event briefing sessions and being able to deliver succinctly and compellingly these in verbal and written communication to relevant prospects
Working closely with our internal production function to provide detailed and thorough feedback about prospects, pipelines, and progress on each event
Working closely with our R&A team, providing updated information of investor appetite/activities where possible
Assisting the marketing team with translation on an ad hoc basis
You will be responsible for following & executing the sales strategy across multiple products
Maintaining up to date in CRM records is essential, to ensure that all daily activity, contact with prospective customer and pipeline is fully recorded
Keeping colleagues fully informed of your activities through formal a reporting procedure with your Sales Leader based in London
Adhering to best practice sales methodology and an openness to training & development is essential

About You

Requirements

Experience, skills, motivation, and professional attributes:

Working proficiency in Japanese & English
Experience and performance in customer service or client engagement (particularly with Investors) and a desire to take this to a more intellectual level
Experience communicating with C suite decision makers of large multi-national businesses, understanding their role in the market and their needs
Knowledge of industry events, private markets, fund managers and the LP GP capital raising dynamic is preferred
A strong understanding and focus on the right KPI measures – both financial and non-financial
A love of networking and relationship building and curiosity to learn about people and markets and the ability to tailor solutions to client needs
A strong work ethic and positive attitude toward wider business requirements

To succeed in this role you will be able to demonstrate:

Excellent organisational and time management skills
Strong listening and communication skills; a confident and professional manner
An outstanding team player with the ability to influence internal colleagues to drive the business forward
Highly motivated attitude toward client satisfaction, reliable, organized, driven and a problem solver
Keen to stretch self-abilities and develop career at PEI
Self-motivated with a results-driven approach
Ability to work independently
Self-motivated and willing to take responsibility
Resilient under pressure – able to remain focused in the face of multiple competing priorities and ensure key deadlines
Diplomacy: able to display multi-faceted communication skills in a persuasive, but diplomatic way to ensure that outstanding results are achieved, and the right deadlines and initiatives get prioritized
High degree of personal pride in own and company work, constantly striving to improve
Highly goal-focused and motivated by achieving high personal standards in all aspects of work – ambitious to meet own personal and organisational goals
Desire to be part of a dynamic business with high growth expectations

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About Us

Who we are:

PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

What we do:

PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.

At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.

PEI Group supports flexible working arrangements, and we welcome career returners.

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