Head of Account Management

Client Leadership & Executive Presence

• Spend meaningful, protected time in front of customers: renewal calls, executive business reviews, escalations and on-site visits
• Act as executive sponsor for the region's most strategic accounts, building relationships with senior client stakeholders
• Be the senior face of PEI in the region – at client meetings, industry events and market visits
• Bring first-hand client insight back into regional strategy, coverage decisions and product conversations

Regional Retention & Growth Strategy

• Own the retention strategy for EMEA and APAC, with accountability for forecast accuracy, NRR and churn mitigation
• Set a multi-year regional account strategy adapted to local market dynamics, client maturity and competitive context
• Use satisfaction signals and early-warning indicators from Client Engagement, intervening personally on at-risk accounts

Strategic Team Leadership

• Lead a geographically distributed team of Account Managers across multiple languages and jurisdictions
• Coach in the field, not just in reviews: join Account Managers on live client calls and negotiations to develop capability through example
• Implement consistent frameworks for account planning, renewal forecasting, stakeholder engagement and value delivery
• Own talent development, performance feedback and succession across the regional team
• Allocate coverage strategically across pods, tiers and markets as the portfolio evolves

Growth Alignment & Commercial Collaboration

• Drive account plan execution that supports expansion goals and aligns with product strategy
• Coordinate with Commercial Acquisition to sequence expansion efforts and assign ownership
• Embed greenfield insight into planning conversations to support multi-product strategies

Voice of the Client & Strategic Integration

• Champion the client perspective in global account management forums and planning cycles
• Report on renewal progress, risk accounts and cross-functional dependencies with insight drawn from direct client contact
•  Surface client feedback to inform product localization and market-specific development

What we do: 

PEI sits at the centre of one of the most dynamic industries in global finance. Private markets have grown from a niche corner of the investment world into an industry with $15 trillion AUM, spanning dozens of strategies, hundreds of geographies and thousands of funds. The professionals navigating it rely on us to make sharper decisions.

Today, PEI operates a range of platforms, each dedicated to a major asset class or investment theme; from private equity and infrastructure to real estate, private credit and beyond.

What makes us genuinely different is what we bring together. Data-enabled tools. Data-enriched insight. Built on powerful proprietary datasets. Editorial insights based on deep market knowledge and experience. The networks and communities that convene the people who move and manage capital. No other business is this well connected. This shapes everything we build, every hire we make, and every decision we take.

Who we’re looking for:

Our 500+ team spans Europe, APAC and the Americas – researchers, journalists, data scientists, product engineers, events professionals, marketers and commercial specialists – all working to give private markets professionals the intelligence edge they need.

Central to everything we do is our people. We’ve built a culture where talent grows, careers are built with intention, and everyone has the opportunity to learn, grow, and make their mark.